Shipping & Delivery Policy
Last updated: October 2026 | Safe, consecrated packaging shipped directly from Mathura & Gokul.
1. Order Processing & Dispatch Timeline
Every poshak, mukut, and shringar article is thoroughly inspected for deity-purity and craftsmanship before dispatch.
- Ready-to-Ship Items: Dispatched within 24 to 48 hours of order confirmation.
- Custom / Made-to-Order Poshak: Dispatched within 4 to 7 business days as artisans hand-stitch each motif.
- Orders placed on Sundays or sacred Hindu festival days are dispatched on the immediate following working day.
2. Domestic Shipping Rates & Free Delivery
| Order Total | Shipping Charge | Estimated Delivery |
|---|---|---|
| Orders ₹999 and above | FREE (All India) | 3 – 5 Business Days |
| Orders below ₹999 | Flat ₹70 | 3 – 6 Business Days |
| Express Air Priority | ₹199 | 1 – 2 Business Days |
* Cash on Delivery (COD) is available across 19,000+ PIN codes with a nominal ₹49 COD verification fee.
3. Courier Partners & Tracking
We partner with India's leading insured couriers: BlueDart, Delhivery, DTDC, and India Post Speed Post.
Once your parcel leaves our Mathura workshop, you will immediately receive an SMS and WhatsApp message with your tracking AWB link. You can also track anytime directly on our website:
4. Sacred Deity Packaging
All delicate haars, crowns, and zari embroideries are encased in velvet pouches and rigid 5-ply protective boxes to ensure they arrive completely undamaged and sanctified for your seva.